IVR System as Auto Attendant
If you wish to give your customers a welcome prompt or get directory assistance as soon as they call your organization, then Klewards' IVRS is the solution that would answer all your prayers. Our efficient IVR System would assist you in recording your own customized voice menus as well as manage them according to your own needs!
All you would have to do is to assign a different MENU / Auto Attendant for specific phone numbers (in different languages if you want), and voila our IVRS would lead your callers to their required solution, in no time.
Why Klewards' IVR System:
- Customized Voice Portals for Corporate Customers.
- Customers can dial the extension numbers and the call will be routed directly to the dialed extension.
- The Auto Attendant features of this IVR System allow the caller to simply specify their requirements so as to get the expected solution.
- Klewards' IVRS would design the set-up for you, thus helping you to offer your caller with multiple menus that will re-direct the call according to the needs of the caller.
- The voice information offered can be updated from your end, whenever you want.
- Our IVR System would store all your messages and dial out messages to your employees as well.
- Klewards' IVRS would operate your information service, without the need for you to get Voice Messaging Services.
- Ideal for group announcements, recording your personal / voice messages, informing your customers of your new telephone numbers and storing Database are just some of the major functions performed by the IVRS designed by Klewards' IVRS.
- Unlimited Voice Mail Boxes.
- Individual user greeting that is remotely configurable.
- Easy notification through E-Mails, SMS' and message lamps.
Some of the best and most admired features of our IVR system are:
- DND (Do Not Disturb):
This add-on helps our clients abstain from the calls when they don't want them. Our extremely User Friendly Interface provides easy addition, updation and deletion of the users in the system. - Live System Information Display:
The Live System Information Display feature of our innovative IVR would show you all the ongoing system updates as and when they take place. - Individual Port Control and Status Display:
Status Display and Individual Port Control is provided through the GUI of our IVR System.' - Protection Of Passwords:
We understand the importance of your privacy. That is why, our efficient IVR System incorporates Password Protection features that keeps each users' information confidential.
The Virtual Extensions of our avant-garde IVR System enables users to share the same extension whilst keeping the privacy intact. The call forwarding feature makes sure that your caller reaches you no matter where you are. Our dial ahead added values helps keep you away from listening to voice prompts when you don't require them.
